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Letterbox Club
Overview
Defining a 'to be' service journey to identify and activate continuous improvements and identifying hypotheses further tested
To support virtual schools and schools to help children from vulnerable family backgrounds to enjoy reading and engage in numeracy
Outcome
Delivery of continuous improvement that have improved partner, carer and child experience of the 'at-scale' offer and reduced development costs
Identification of hypotheses now being tested in a new offer
Skills
-Defining 'to be' service journeys
-Scoping feasibility of continuous improvements
-Activating continuous improvements
Methods
Co-design with internal stakeholders / Journey mapping / Feasibility testing
Click on the image to find out more
Defining design requirements for continuous
improvements to an established service
Year
2022
